Below are answers to some questions we frequently get asked. If you've got any other questions, please contact us.
Creator FAQs
Can I use Paid Messenger for adult content?
No. Users are not permitted to post adult content, such as images or video depicting nudity or violence, or send adult content in messages. Any user found doing so may be permanently banned from using our site.
What's the best way to promote my Paid Messenger account?
The best way to promote your Paid Messenger account is to have a link to your profile in your social media bio (e.g. paidmessenger.com/yourname). That way, your fans and followers will be able to see that you use Paid Messenger, and can click on the link to go directly to your profile and chat with you.
How much money can I earn?
As an example, if you send 20 people 5 messages each per-day behind a pay-wall of $3 per-message, you'll earn $240 per-day if each message is viewed (see next question about the platform fee). You can set your own rates (within our limits - see below), and also enable paid subscriptions so fans have to pay to subscribe before being able to send you a message. If you have 100 subscribers who you charge $20 per-month each to subscribe, subscription revenue alone would be $1600 per-month after deducting the platform fee.
How much does Paid Messenger charge to be a member?
Our platform fee is 20% of all money earned through the platform. It's free to join, and we only make money once you do. To become a creator, you'll need a social media account with at least 10,000 followers, and be located in a country we allow creators to join from (see question: How do I get paid?).
Are there any limits to how much I can charge?
We have a minimum limit of $5 and a maximum limit of $50 per-month for subscriptions, and a minimum limit of $3 and a maximum limit of $100 per-view for messages and posts.
How do I get paid?
We will pay you instantly into your Stripe Connect account after each transaction. We currently only accept creators that are located in the following countries so that they are able to have a Stripe Connect account: Australia; Austria; Belgium; Bulgaria; Canada; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; Germany; Gibraltar; Greece; Hong Kong; Hungary; Ireland; Italy; Japan; Latvia; Liechtenstein; Lithuania; Luxembourg; Malta; Mexico; Netherlands; New Zealand; Norway; Poland; Portugal; Romania; Singapore; Slovakia; Slovenia; Spain; Sweden; Switzerland; Thailand; United Arab Emirates; United Kingdom; United States.
Will I have to pay tax on the money I've earned?
Money you earn on Paid Messenger is no different from earning money from a 9-5 job, and you'll be liable to pay any taxes on the money you've earned. Tax rules vary from country to country, so we recommend seeking professional advice from an accountant. In the UK, if you earn over £85,000 you'll have to pay VAT (Click here for more information about our UK VAT process). For creators in the U.S., if you earn over $600 in a year we'll send you a Form 1099. We will send it out by January 31st, so if you don't receive it by early February please contact us.
What are the file size upload limits for messages and posts?
You can upload files up to 5MB in size for messages and posts. You can upload 1 file per message, and up to 5 files per post.
Fan FAQs
Can I use Paid Messenger for adult content?
No. Users are not permitted to post adult content, such as images or video depicting nudity or violence, or send adult content in messages. Any user found doing so may be permanently banned from using our site.
How long will creator's content be viewable for?
Creators can delete content from their account at anytime. Posts usually stay on the platform indefinitely until they are deleted or the creator's account is closed. Chat messages automatically get deleted after a period of 6 months. We also reserve the right to delete content at anytime, incase the content is explicit, etc.
How much can I top-up my wallet by?
You can top-up your wallet by up to $600 at a time. Minimum top-up is $10. There are no limits on how many times you can top-up. Payments are processed by our secure payment processor Stripe.
What are the file size upload limits for messages?
You can upload files up to 5MB in size for messages. You can upload 1 file per message.
